Kendrick Recruitment is looking for a dynamic and strong Head of F&B for a Reputable 4* hotel situated at the V&A Hotel:
DUTIES & RESPONSIBILITES
Ensure that all company polici es, procedures and SOPs are adhered to
Attend HOD and any other meetings as required
Ensure effective communicati on through attending meetings and imparting
information at regularly held staff meetings
Performance appraisals/ re views
Prepare, control and submit budgets
Plan/ direct and control the department, roster staff
Supervise staff effectively
Identify training needs and implement train ing when required
Effective control of sales and all bev erage stock by working closely with F&B
Controller
Kno ws menu items, daily specials and seasonal foods and ensures that
departments are aware too
Ensure that uniform sta ndards are adhered to
Liaise with kitchen regarding chan ges and passes info to the F&B staff
Ensures tables are s et in accordance with company standards
Maintain excelle nt and courteous relationships with guests and ensure that g uest
complaints/ requests are managed timeously
Ensure that bills are correctly compiled and presented to guests
Exhibits good personal deportment, appearance and attitude in a manner that will
enhance guest experience and satisf action
Completes daily void reports, recording and accoun ting for all negative postings
for reporting
Responsib le for F&B cost percentage figures
Report any maintenance defects to the Maintenance Department
Maintain highest standard of hygiene within the property
Drive and own th e consistent implementation of restaurant concept and food
offering
Design brand relevant food experiences and spec ial events that can be marketed
to drive revenue
Head C hef, Restaurant Managers and Cost Controller report directly to F&B
Manager
Lead team and concept to ensure memora ble guest experience
Leadership of front of house team to ensure that:
ØTraining is given – SOPs, menus and service
ØTeam is purposeful and motivated
ØA high performance, respectful culture is created
ØCommunication within team is effective
ØFeedback occurs regularly
ØEnsure that sta ff is well groomed
Draft and collate relevant daily, wee kly and monthly reporting
Any other adhoc duties that may be required
CORE COMPETENCIES:
Clear communication skil ls – written and verbal Strategic and creative restaurant o peration skills
Excellent attention to detail, able to us e initiative and interpersonal skills
Highly responsible , reliable, proactive and trustworthy
Presentable, well-s poken and professional individual
Act in good faith & in the best interest of the Company at all times
High guest centric approach to ensure overall customer service
Posi tive attitude, Team player, Leader
Must be able to work shifts, weekends and holidays
If this you are ready for your next career move and this sounds like you, send me your resume today!