Officer, Customer Liaison (Level 1)

JOB OVERVIEW Business Segment: Personal and Private Banking Location: ZA, MP, Emalahleni, Corner Delville Street And, Mandela Street Job Type: Full-time Job ID: 60050387_80323567 Date Posted: 5/18/2023 JOB DESCRIPTION To provide a proficient reception function and create a positive introduction for the customer by putting them at ease, identifying their specific requirements and direct customers to the appropriate department. To identify customer's digital banking requirements and to efficiently and cost-effectively fulfill these, while managing the risks associated with migrating new and existing customers to alternative self-servicing and/or digital channels. QUALIFICATIONS Minimum Qualifications National Certificate (NQF5) Experience 1-2 years branch banking experience with exposire to enquiries ADDITIONAL INFORMATION Behavioural Competencies Meeting Timescales Completing Tasks Showing Composure Articulating Information Team Working Technical Competencies Banking Process and Procedures Product Knowledge Customer Reception and Channelling Client Servicing Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

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